Our Authenticity Guarantee

At OrientGem, we stand behind the authenticity of every piece we sell. This is our promise to you.

Our Promise

We guarantee that every piece of jade jewelry at OrientGem is made with 100% authentic natural jade. We never sell:

• Imitation jade
• Treated or dyed jade
• Synthetic or artificial materials
• Glass or plastic pretending to be jade

Types of Jade We Use

Jadeite (翡翠)

The most precious variety of jade, known for its vivid colors and translucency. Our jadeite is sourced from trusted mines in Myanmar (Burma) and China.

Nephrite (和田玉)

Also known as "mutton fat" jade, nephrite is prized for its smoothness and creamy colors. Our nephrite comes from Xinjiang, China.

How to Verify

We encourage all customers to verify the authenticity of their purchase:

Visual Inspection

• Real jade has a natural luster
• Color should be even with natural variations
• Surface should be smooth and polished

Professional Appraisal

If you have any doubts, we recommend taking your piece to a professional gemologist for appraisal.

Contact Us

We are happy to provide additional information about any piece. Contact us at support@orientgem.com

Our Sourcing

We work directly with:

• Verified jade mines in Myanmar and China
• Trusted jade carving studios
• Master artisans with generations of experience

Return Policy

If you are not satisfied with your purchase for any reason, we offer a 30-day return policy. Simply contact us to initiate a return.

Thank you for trusting OrientGem with your jade jewelry purchase.