Product Care

Product Care Guide

At OrientGem, our Chinese handmade jewelry is a testament to craftsmanship and quality. To maintain the beauty and integrity of your cherished pieces, adhere to these detailed care instructions:

1. Gemstones:

• General Care: Gently wipe gemstones with a soft, damp cloth after each wear to remove oils and dirt. Avoid exposing gemstone-set jewelry to harsh chemicals, extreme temperatures, or sudden changes in temperature.
• Specific Gemstone Care:
  • Jade: Known for its durability, store jade separately to prevent scratches. Clean with a mild soap solution and a soft brush, rinse thoroughly, and pat dry. Periodically nourish jade with mineral oil.
  • Other Gemstones: Refer to specific care guidelines for each gemstone type to maintain their brilliance and quality.

2. Silver:

• Cleaning Silver: Use a silver polishing cloth or a gentle silver cleaner to remove tarnish. Be gentle while polishing to avoid scratching the surface. Rinse and pat dry with a soft cloth.
• Storage: Store sterling silver jewelry in an airtight container or a tarnish-resistant pouch to minimize tarnishing. Keep away from moisture and direct sunlight.

3. Gold:

• Cleaning Gold: Clean gold jewelry with a mild soap solution and a soft brush. Rinse thoroughly and pat dry with a soft cloth to maintain its shine. Avoid using harsh chemicals that might damage the metal.
• Storage: Store gold jewelry separately to prevent scratching and tangling.

4. Sandalwood:

• Handling Sandalwood: Handle sandalwood jewelry delicately to avoid damage. Keep away from water or moisture as it can affect the wood's integrity. Use a dry, soft cloth for cleaning if needed.
• Storage: Store sandalwood jewelry in a cool, dry place away from direct sunlight to preserve its natural beauty.

5. Conditions to Avoid:

• Bathing and Swimming: Remove jewelry before bathing, swimming, or entering hot tubs as prolonged exposure to water and chemicals can damage certain materials.
• Sports and Physical Activities: Avoid wearing jewelry during vigorous activities, sports, or exercises to prevent accidental damage or loss.

6. General Care Tips for All Materials:

• Remove jewelry before engaging in activities that may cause damage, like exercising or using harsh cleaning products.
• Apply cosmetics, perfumes, and lotions before wearing jewelry to prevent chemical reactions.
• Periodically have your jewelry inspected professionally to ensure settings and clasps are secure.

7. Contact Us: For specific queries about caring for your Chinese handmade jewelry, please contact our customer service team at Support@orientgem.com.

By adhering to these comprehensive care instructions tailored to each material and avoiding certain conditions, you can ensure the enduring charm and quality of your Chinese handmade jewelry.